Internet Security and Fraud Alerts
Telephone & Email Scams
Our nation has been flooded with TELEPHONE and EMAIL scams.
Use extreme caution when receiving phone calls or emails stating they are from a financial institution.
If you receive a phone call requesting your account information you should hang up and if you receive an email delete it immediately.
Never give personal or account information over the phone or in an email.
**Citizens Federal Savings and Loan will not call or email you asking for personal account information.
If you have any questions, please feel free to contact us at 937-593-0015.
Several scams affecting many people are Credit Card via the phone, and "Phishing" by email or text messages. Below is an explanation of the scams.
VISA and Mastercard Fraud - A caller pretends to be a Fraud Investigation Agent for Visa or MasterCard in order to obtain your Credit Card number or Security Code on the back of your card. NEVER give your CC information including your three-digit number on the back of your card to anyone who contacts you. ALWAYS Hang-Up.
Phishing Fraud- Phishers send what appear to be legitimate emails or text messages from reputable organizations/companies asking you to confirm or provide personal information (credit card details, bank account numbers, user names, passwords, PIN's, social security number...) and/or lure you to bogus websites. Often times the messages contain warnings concerning a problem with your account.
ALWAYS delete emails or text messages asking for personal information. NEVER click on pop-ups, links provided in emails or trust the phone number in the message.
If you would like to confirm the legitimacy of an email, text or phone call, contact the company or organization directly. DO NOT trust the phone number the caller provides or the number listed in the email or text.
Report suspicious activity to the Federal Trade Commission . If you believe you have been scammed, file your complaint with the Federal Trade Commission , then visit the FTC's identity Theft web site at Federal Trade Commission /id theft to learn how to minimize your damage.
To learn more about Phishing please visit the website Anti-Phishing.org