Switchover Assistance

Account Switchover Assistance

Changing banks can be tedious.  That's why we want to help.  We want to help you make Citizens Federal your new home for all your banking needs!  When you decide to open an account with us, let us know that you want to take advantage of our Account Switchover Assistance.  We'll set a time to meet with you to walk through the process and help you put together a plan for switching over.  Below is a summary of the help you can expect to receive.  

  • Set up online banking and mobile banking.
  • Transfer automatic deposits and withdrawals to your new account.
  • Set up online bill payments through online banking.
  • Sign up for eStatements.

To take full advantage of our Account Switchover Assistance we suggest that you bring the last few months of statements from your previous bank account.  Also, we suggest you bring the account number and your previous bank's routing number.  If you have an electronic device that you would like to use, you are welcome to bring it.  If not, we have iPads available for this process.  Lastly, you will need to bring the necessary identification to open the account with us.  Typically, a driver's license with your current address will be sufficient. 

Click here to view our checking accounts.

If you would like to speak with a customer service representative please call us at 937-593-0015 and ask about our Account Switchover Assistance.



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